Q LOUNGE TERMS OF SERVICE
Effective Date: September 11, 2026
These Terms of Service (“Terms”) govern the use of Q Lounge and related services provided and operated by DJMAX Co., Ltd. (“Company,” “we,” “us,” or “our”).
By accessing, registering for, or using Q Lounge, you agree to be bound by these Terms.
Article 1. Purpose
The purpose of these Terms is to define the rights, obligations, responsibilities, and conditions governing the relationship between the Company and Users in connection with Q Lounge and its related services.
Article 2. Definitions
For purposes of these Terms:
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“Q Lounge” means the digital platform operated by the Company that provides account services, wallet-related functionality, Points, Rewards, check-in programs, community and chat features, MAIQ-related content, and other services provided by the Company.
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“User” means any person who accesses or uses Q Lounge.
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“Member” means a User who has completed the registration process prescribed by the Company.
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“Wallet” means a blockchain wallet or wallet-related functionality that may be connected to or supported by Q Lounge for purposes such as viewing, receiving, sending, or interacting with supported Digital Assets.
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“Digital Asset” means a blockchain-based token or other blockchain-recorded digital asset supported by Q Lounge.
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“MQX” means a blockchain-based digital token that may be supported within the Q Lounge ecosystem.
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“MQP” or “Points” means service points that may be granted by the Company for check-ins, participation, activities, events, or other purposes within Q Lounge.
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“Rewards” means Points, Digital Assets, coupons, benefits, or other rewards that may be provided to Users according to conditions established by the Company.
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“Random Reward” means a Reward randomly determined and provided to an eligible User through a check-in or other Reward program operated by the Company.
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“Content” means text, images, links, posts, messages, information, and other materials displayed or made accessible through Q Lounge.
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“Chat Service” means communication functionality provided through Q Lounge that enables Users to communicate with other Users or participate in community conversations.
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“Blockchain Network” means a distributed ledger network supported by Q Lounge, including BNB Smart Chain (BSC), where applicable.
Article 3. Effectiveness and Amendment of Terms
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These Terms become effective when they are posted or otherwise made available through Q Lounge.
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The Company may amend these Terms to the extent permitted by applicable law.
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If these Terms are amended, the Company will provide reasonable prior notice of the effective date, material changes, and reasons for the amendment through Q Lounge or another appropriate method.
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Where an amendment materially and adversely affects Users’ rights or obligations, the Company will provide notice in accordance with applicable law.
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If a User does not agree to amended Terms, the User may discontinue use of Q Lounge and request termination of the User’s account.
Article 4. Q Lounge Services
The Company may provide all or part of the following services through Q Lounge:
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User account and profile management;
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Blockchain wallet connection and wallet-related functionality;
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Viewing, sending, receiving, or interacting with supported Digital Assets;
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Earning and using MQP or other Points;
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Daily check-in programs;
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Random Rewards provided through check-ins or other participation-based activities;
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Viewing MAIQ-related news, announcements, and official X posts;
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Community and Chat Services;
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Reward applications and distribution;
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Integration with MAIQ ecosystem services or third-party services; and
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Other services developed or introduced by the Company.
Specific conditions, eligibility requirements, Reward amounts, availability periods, limitations, and other details may be provided separately within Q Lounge.
Article 5. Registration and Accounts
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Users may become Members by completing the registration process designated by the Company.
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Users must provide accurate and current information where such information is required.
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Users may not impersonate another person or provide false information.
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Members are responsible for reasonably protecting their accounts, authentication methods, and connected wallets from unauthorized access.
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Members may not sell, transfer, lend, or otherwise permit another person to improperly use their accounts.
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The Company will not be responsible for losses resulting from a Member’s intentional or negligent disclosure or improper management of account credentials or wallet access information, except where the Company is responsible under applicable law.
Article 6. Wallets and Blockchain Transactions
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Q Lounge may provide wallet connection functionality or other Digital Asset-related functionality.
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Transactions recorded on a Blockchain Network may be irreversible once confirmed.
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Users are responsible for verifying the wallet address, Blockchain Network, Digital Asset, transaction amount, and other relevant information before submitting a transaction.
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The Company will not be responsible for losses resulting from incorrect wallet addresses, unsupported networks, incorrect Digital Assets, or other incorrect transaction information entered by a User, except where such loss results from the Company’s fault.
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Transactions may be delayed or fail due to network congestion, blockchain outages, protocol changes, hard forks, or circumstances outside the Company’s reasonable control.
Article 7. Network Fees and Gas Fees
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Blockchain transactions may require gas fees or other network fees.
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Unless otherwise expressly stated, such fees are paid to the applicable Blockchain Network and are not fees collected by the Company.
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Network fees may fluctuate depending on network conditions.
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Where reasonably practicable, Q Lounge may display relevant network fee information before a User confirms a blockchain transaction.
Article 8. MQP and Points
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The Company may grant MQP or other Points to Members based on check-ins, activities, participation, events, promotions, or other criteria established by the Company.
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MQP and other Points are service-based rewards and, unless otherwise expressly stated, are not legal tender, bank deposits, electronic money, Digital Assets, or ownership interests in the Company.
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The earning, use, expiration, and limitations of MQP shall be governed by policies displayed within Q Lounge.
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Points obtained through fraudulent, abusive, automated, or unauthorized methods may be cancelled or recovered.
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If Points are incorrectly credited due to a technical or administrative error, the Company may correct the balance after reasonably verifying the error.
Article 9. Daily Check-In and Random Rewards
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The Company may operate a daily check-in program through Q Lounge.
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Eligible Users may receive a Reward for completing a check-in in accordance with the conditions displayed within Q Lounge.
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Check-in Rewards may include Random Rewards. The type, amount, or value of a Random Reward may differ between Users and between check-ins.
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Where Rewards are determined randomly, the Company may establish probabilities or other distribution criteria for each Reward.
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Eligibility requirements, check-in frequency, available Rewards, Reward amounts, probabilities where applicable, and other conditions may be separately displayed within Q Lounge.
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The Company does not guarantee that a User will receive any particular type, amount, or value of Random Reward.
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The Company may deny, cancel, or recover Rewards obtained through duplicate accounts, automated systems, manipulation, exploitation of system errors, false information, or other fraudulent or abusive conduct.
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If an incorrect Reward is displayed or credited due to a verified technical malfunction or system error, the Company may correct the result based on relevant system records.
Article 10. MAIQ Content and X Posts
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Q Lounge may display or provide access to announcements, news, information, and posts published through MAIQ’s official X account.
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X posts displayed through Q Lounge may be provided through links, embedded content, APIs, or other technical methods.
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Availability or display of X content may be affected by changes, restrictions, outages, or policies of the applicable third-party platform.
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The Company may add, modify, temporarily suspend, or discontinue the display of external social media content where necessary.
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Content originating from third-party platforms may also be subject to the applicable platform’s terms, policies, and technical limitations.
Article 11. Chat and Community Services
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Q Lounge may provide Chat Services allowing Members to communicate with other Members.
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Users are responsible for the messages and Content they submit through the Chat Service.
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Users must not use the Chat Service to:
a. Threaten, harass, intimidate, or repeatedly abuse another User;
b. Post unlawful, fraudulent, defamatory, or materially deceptive Content;
c. Impersonate the Company, MAIQ, Q Lounge, another User, or any other person or organization;
d. Distribute spam or unauthorized advertising;
e. Distribute malicious links, phishing links, malware, or fraudulent wallet addresses;
f. Attempt to obtain passwords, private keys, seed phrases, authentication credentials, or other sensitive information from another User;
g. Promote scams or fraudulent Digital Assets;
h. Infringe copyrights, trademarks, privacy rights, or other rights of third parties;
i. Distribute Content prohibited by applicable law; or
j. Interfere with the normal operation of the community. -
The Company may establish additional community guidelines for the Chat Service.
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Where reasonably necessary to enforce these Terms, protect Users, comply with applicable law, or maintain the security and integrity of Q Lounge, the Company may restrict access to the Chat Service or take other appropriate moderation measures.
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Users should independently verify information received from other Users. Statements made by Users through the Chat Service do not represent official statements of the Company unless expressly identified as such by the Company.
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The Company will never require a User to disclose a private key or seed phrase through public or private chat.
Article 12. Rewards
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The Company may provide Rewards based on User activity, check-ins, participation, campaigns, or events.
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Eligibility requirements, Reward amounts, distribution methods, and other conditions shall be determined for each applicable program.
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The Company may deny, cancel, or recover Rewards where reasonably determined that a User has engaged in prohibited conduct, including:
a. Submission of false or manipulated information;
b. Use of duplicate or multiple accounts to improperly obtain Rewards;
c. Use of bots, macros, scripts, or unauthorized automated systems;
d. Misrepresentation of another person’s activity as the User’s own;
e. Failure to satisfy applicable Reward requirements;
f. Exploitation of bugs, errors, or technical vulnerabilities; or
g. Other fraudulent or abusive conduct.
Article 13. Digital Asset Risk Disclosure
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Digital Assets may be subject to significant price volatility and may increase or decrease substantially in value.
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The Company does not guarantee the price, value, liquidity, profitability, or future performance of MQX or any other Digital Asset.
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Unless expressly stated otherwise, information provided through Q Lounge is provided for purposes of operating and explaining the Service and does not constitute investment advice, financial advice, or a guarantee of investment returns.
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Users are responsible for evaluating the risks associated with Digital Assets before conducting transactions or participating in Digital Asset-related activities.
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Past performance, historical prices, or previous results do not guarantee future performance.
Article 14. Prohibited Conduct
Users may not:
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Use another person’s account, identity, or personal information without authorization;
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Attempt to hack, disrupt, manipulate, or gain unauthorized access to Q Lounge;
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Exploit bugs, vulnerabilities, or system errors;
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Create or use multiple accounts for fraudulent or abusive Reward collection;
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Use bots, macros, scripts, or unauthorized automated methods to manipulate the Service;
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Infringe intellectual property or other rights of the Company or any third party;
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Interfere with the normal operation of Q Lounge;
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Use Q Lounge for fraud, money laundering, phishing, scams, or other unlawful purposes;
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Provide false information for the purpose of obtaining Rewards or other benefits;
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Impersonate the Company, MAIQ, its staff, administrators, or other Users;
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Attempt to manipulate Random Reward results or check-in systems; or
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Violate applicable law, these Terms, or applicable operating policies.
Article 15. Suspension and Restriction of Service
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If a User violates these Terms or applicable operating policies, the Company may restrict or suspend the User’s access to all or part of Q Lounge to the extent reasonably necessary based on the nature and severity of the violation.
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In cases involving suspected fraud, scams, phishing, security attacks, Reward abuse, system manipulation, or potentially unlawful activity, the Company may temporarily restrict access while investigating the matter.
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The Company may restrict a User’s access specifically to community or Chat Services where the violation relates primarily to community conduct.
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Restrictions and suspensions will be handled in accordance with applicable law.
Article 16. Modification and Suspension of Q Lounge
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The Company may modify all or part of Q Lounge where reasonably necessary for operational, technical, legal, security, or business reasons.
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Q Lounge may be temporarily unavailable due to scheduled maintenance, server or network failures, Blockchain Network failures, cybersecurity incidents, third-party service interruptions, force majeure events, legal or regulatory requirements, or other circumstances that make normal operation materially difficult.
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Where reasonably practicable, the Company will provide advance notice of significant planned interruptions. Emergency or unforeseeable interruptions may be announced afterward.
Article 17. Intellectual Property
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Intellectual property rights relating to Q Lounge, including its software, designs, trademarks, logos, characters, graphics, images, text, and other Content, belong to the Company or their respective lawful owners.
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Users may not reproduce, distribute, sell, modify, commercially exploit, or otherwise use such materials without authorization where authorization is required.
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Rights in Content created and submitted by Users remain with the User or applicable lawful rights holder, subject to any license reasonably necessary for the Company to operate, display, transmit, moderate, and provide the Q Lounge Services.
Article 18. Privacy
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The Company processes personal information in accordance with applicable privacy and data protection laws.
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Details concerning personal information processed in connection with accounts, wallet connections, check-ins, Rewards, Chat Services, and other Q Lounge functions shall be provided in the Company’s separate Privacy Policy.
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Where separate consent is required by applicable law, the Company will obtain such consent separately.
Article 19. Limitation of Liability
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The Company will use reasonable efforts to provide Q Lounge in a stable and secure manner.
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The Company shall be responsible for damages caused by its intentional misconduct or negligence to the extent required by applicable law.
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The Company will not be responsible for losses resulting solely from Blockchain Networks, external wallets, X or other third-party platforms, telecommunications networks, or other systems outside the Company’s reasonable control, except where the Company is responsible under applicable law.
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The Company does not endorse or guarantee the accuracy of statements, opinions, recommendations, wallet addresses, links, or other information independently posted by Users through the Chat Service.
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Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Article 20. Account Termination
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Members may request termination of their account through the procedures provided by Q Lounge.
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Treatment of unused Points, Rewards, and other benefits upon account termination will be governed by applicable policies disclosed to Users and applicable law.
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Blockchain transaction records already recorded on a public or decentralized blockchain may remain on that Blockchain Network after termination of a Q Lounge account due to the technical nature of blockchain technology.
Article 21. Governing Law and Dispute Resolution
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These Terms shall be governed by the laws of the Republic of Korea.
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The Company and Users shall make reasonable efforts to resolve disputes arising from Q Lounge through good-faith consultation.
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If a dispute cannot be resolved through consultation, it shall be resolved by a court having jurisdiction under the applicable laws of the Republic of Korea.
Article 22. Contact
Questions regarding Q Lounge or these Terms may be submitted through the customer support channel designated within Q Lounge or through another official contact method designated by the Company.
Supplementary Provision
These Terms shall become effective on September 11, 2026.
Service: Q Lounge
Operator: DJMAX Co., Ltd.
Governing Law: Republic of Korea